Privacy Policy
Last Updated: 14 February 2025
auremyntis operates with transparency and respect for your personal information. We're a cost management business based in Campbelltown, and we understand that financial matters require trust.
This document explains how we handle your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We've written this in plain language because legal jargon doesn't help anyone understand their rights.
Information We Collect
When you work with auremyntis, we collect information that helps us provide better cost management services. Here's what that looks like in practice.
Personal Details You Share
This includes your name, email address, phone number, and postal address. When you fill out our contact form or sign up for our learning program, we ask for these basics. We might also collect your date of birth and business information if relevant to the services you're accessing.
Financial Information
Since we help with cost management, we sometimes need to see transaction records, expense reports, or budget documents. We only collect what's necessary to give you accurate advice. Payment details go through secure third-party processors – we don't store complete credit card numbers on our systems.
Technical Data
Our website collects standard information like IP addresses, browser types, and device identifiers. This helps us understand how people use the site and where we need to improve things. We use cookies for basic functionality and analytics, which you can control through your browser settings.
How We Use Your Information
Everything we collect serves a specific purpose. We're not in the business of hoarding data for no reason.
- Providing the cost management services you've requested
- Communicating about your account or our programs
- Processing payments and maintaining financial records
- Improving our website and educational content
- Sending occasional updates about new resources or programs (you can opt out anytime)
- Meeting legal obligations under Australian taxation and business laws
We don't use automated decision-making systems that significantly affect you without human oversight. If we ever analyze data patterns, it's to understand general trends, not to make individual judgments.
Data Storage and Security
Your information stays on secure servers located in Australia. We use industry-standard encryption for data transmission and storage. That means SSL certificates for our website and encrypted databases for sensitive information.
Physical security: Our office at Macarthur Square has restricted access. Only authorized staff can reach physical files or workstations that contain client data.
Digital protection: We maintain firewalls, regular security updates, and access controls. Each team member only sees the information they need for their role.
Regular audits: We review our security practices quarterly and update them as new threats emerge.
No system is completely bulletproof, and we won't pretend otherwise. If a data breach occurs, we'll notify you within 72 hours and explain what happened, what information was affected, and what we're doing about it. We'll also notify the Office of the Australian Information Commissioner as required by law.
Sharing Your Information
We don't sell your data. Period. But we do share information with specific parties when necessary:
Service Providers
Sometimes we work with third-party tools to run our business – email platforms, payment processors, cloud storage providers. These companies only access what they need to perform their specific service, and they're contractually obligated to protect your information.
Legal Requirements
If we receive a valid legal request from Australian authorities, we may need to disclose information. This might include tax audits, court orders, or regulatory investigations. We'll notify you unless prohibited by law.
Business Transfers
If auremyntis merges with another company or sells assets, your information might be part of that transaction. Any new owner would still need to honor the commitments we've made in this policy.
Your Rights Under Australian Law
The Australian Privacy Principles give you significant control over your personal information. Here's what you can actually do:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide it within 30 days in a readable format.
Correct Inaccuracies
Spotted an error? Let us know and we'll fix it promptly. If there's a dispute about accuracy, we'll make a note of your concerns.
Request Deletion
You can ask us to delete your information, though we might need to keep some records for legal compliance (like tax documentation for seven years).
Opt Out of Marketing
Every marketing email includes an unsubscribe link. Click it and you're done – we'll remove you from promotional lists within 48 hours.
Restrict Processing
In certain situations, you can ask us to limit how we use your information while we address your concerns.
Lodge a Complaint
If you're unhappy with how we've handled your data, contact us first. Still not satisfied? You can complain to the OAIC.
Data Retention Periods
We don't keep information longer than needed. Here's our retention schedule:
| Information Type | Retention Period | Reason |
|---|---|---|
| Financial records | 7 years | Australian Taxation Office requirements |
| Contact inquiries | 2 years | Service follow-up and quality improvement |
| Learning program data | 3 years | Educational progress tracking and certification |
| Website analytics | 26 months | Technical optimization and trend analysis |
| Marketing preferences | Until you unsubscribe | Respecting your communication choices |
When information reaches the end of its retention period, we securely delete or anonymize it. Deletion means complete removal from our systems, including backups within 90 days.
Cookies and Tracking
Our website uses cookies, which are small text files stored on your device. Some are essential for the site to work properly. Others help us understand visitor behavior.
Types of Cookies We Use
Necessary cookies: These make the website function. They remember if you're logged in and maintain security. You can't disable these without breaking the site.
Analytics cookies: We use these to see which pages get visited, how long people stay, and where they're coming from geographically. This data is aggregated – we're not tracking individual browsing habits.
Preference cookies: These remember choices you make, like font size adjustments or language preferences.
Most browsers let you control cookies through settings. Blocking all cookies might affect site functionality. We don't use advertising cookies or share cookie data with third-party advertisers.
Children's Privacy
Our services target adults managing personal or business finances. We don't knowingly collect information from anyone under 18 without parental consent. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.
International Data Transfers
We keep your data in Australia and work with Australian-based service providers whenever possible. On rare occasions, we might use international tools (like email platforms with overseas servers).
When this happens, we make sure those providers meet standards comparable to Australian privacy laws. This usually involves contractual protections or certifications like ISO 27001. You have the right to ask about specific international transfers that affect your data.
Changes to This Policy
Business practices evolve, and so do privacy laws. We review this policy annually and update it when necessary. Significant changes get emailed to active clients at least 30 days before taking effect.
Minor updates (like fixing typos or clarifying existing practices) happen without notification. The "Last Updated" date at the top always reflects the most recent version. We maintain archives of previous versions if you want to see what changed.
Making a Privacy Request
Want to exercise your rights or have questions? Here's the process:
- Email help@auremyntis.com with "Privacy Request" in the subject line
- Specify what you need (access, correction, deletion, etc.)
- Include enough information for us to verify your identity
- We'll acknowledge your request within 5 business days
- Most requests get resolved within 30 days
Complex requests might take longer, but we'll keep you updated throughout the process. There's no charge for reasonable requests. If you're making excessive or repetitive requests, we might ask you to cover administrative costs.
Privacy Contact Information
Email: help@auremyntis.com
Phone: +61 426 420 049
Mail: Shop KU3 Macarthur Square, Campbelltown NSW 2560, Australia
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM AEDT